Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

eMember – disable WordPress welcome email to customer

by

Tips and Tricks HQ Support Portal › Forums › WP eMember › eMember – disable WordPress welcome email to customer

  • This topic has 8 replies, 5 voices, and was last updated 6 years, 5 months ago by klausklaus.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • July 30, 2015 at 11:29 pm #12928
    bcmedia
    Member

    Hi, I am working my way through the plugin (which has incredible depth). Now I’ve got my head around it, I have been able to hide menu items and hide the WP Admin bar for subscribers. I unfortunately wasn’t clever enough to hide menu items with the user only logged into eMember.

    So to get around this I’ve activated the Word press account creation feature you provide. This is great but my users now receive two registration emails. One from you and one from WordPress. How can I disable the WP email as its not necessary and certainly doesn’t help the end user experience.

    Many thanks

    Craig

    PS the website is [www.zonebodyfit.com]

    July 30, 2015 at 11:41 pm #70967
    admin
    Keymaster

    A plugin like the following should do the job:

    https://wordpress.org/plugins/disable-new-user-notifications/

    July 31, 2015 at 6:25 pm #70968
    bcmedia
    Member

    Unfortunately that is for Admin who do not want a new user notification. What I require is to stop new users getting a confirmation email from WordPress – its different.

    August 1, 2015 at 1:32 am #70969
    admin
    Keymaster

    When user’s register via eMember, WordPress won’t send any notification email. There will be only ONE email that will be sent from eMember.

    You have another plugin or modification that is likely contributing to this. Do a test with the following:

    Deactivate all plugins except eMember then test a registration to see how it works.

    August 18, 2015 at 9:38 am #70970
    Evnjax
    Member

    Hi there

    I am approving members manually, but when I click ‘Apply & notify’ in the users section of eMembers, my member is receiving a generic email that says:

    Hi, Your account has been activated. You can now log into the site.

    The subject line of the email is ‘Your user account has been activated.’ and the sender is ‘WordPress’ and my email address.

    How do I customise this email?

    August 18, 2015 at 9:15 pm #70971
    wzp
    Moderator

    Modify the following strings in the wp-content/plugins/wp-eMember/lang/eng.php file:

    EMEMBER_BULK_ACTIVATION_EMAIL_SUBJECT

    EMEMBER_BULK_ACTIVATION_EMAIL_BODY

    August 22, 2015 at 12:30 pm #70972
    Evnjax
    Member

    Thank you wzp. I do have another question which I’m having trouble finding on the forum.

    Is there any way to trigger an email to my email address when someone registers, with all of the custom form fields I’ve added included? The end user is receiving an email, but I do not – I can only check in the members area to see new sign ups. Additionally, I’ve added custom fields to the sign up form to get further information, which I need access to – this doesn’t seem to log any info in the members area. Please note that I’m not using the standard eMember registration process as I’m getting the user to create a login straight up rather than complete a form, get a confirmation email then create their account.

    August 23, 2015 at 12:22 am #70973
    admin
    Keymaster

    You can enable the “Send Notification to Admin” option from the email settings menu and that will notify you when a member registers on your site. It can’t send all the custom fields there. When you get a notification, you can log into the site and view the details by editing the member’s record.

    Is your user filling up the fields from their edit profile page? The user has to fill in the info in the custom field before you can see it. If the member never fills in the values then the values can’t magically show up there. You can make certain fields “a required field” so the user is forced to fill in the info before they can register.

    January 23, 2019 at 1:20 am #70974
    klausklaus
    Member

    Hello,

    Just to follow up this, is there any way to add html(breaks or paragraphs) or username and passwords to this email?

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ