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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – creating a new user manually but unable to login
Tagged: eMember members, unable to login
Hi, I am using WordPress 3.5.1 with eMember last version and when I create a new user manually, then, the user is unable to login in into the membership… put user and pass but the plugin didn’t redirected the user to the welcome page. It only refresh the page and tells that password it’s not correct.
It is happening with every new user a created. It is not a plugin conflict, I think, because I deactivated all my plugins and still not working.
I am using also WP eStore and WP Affiliate Platform… all the latest version, and today I did a fresh install of all of them again. Nothing happen.
Need to solve this urgently.
Thanks in advance
How are you creating this user manually? Are you going to eMember’s dashboard and and adding a member record from there?
eMember uses encrypted password (the same method that WordPress uses) so you have to create a member account correctly otherwise the password won’t work.
Hi, yes… going to “Members”==>”Add/Edit Member” and create a new member. I downloaded and installed fresh copy of the plugin, also WP eStore and WP Affiliate Platform, optimize the DB… delete user and create new one.
Problem still there. All the user are able to login, but not this one. If you need access to the site, just email me. I will create a new one with administrator privilegies
Thanks
Something weird is going on this site. I sent you an email to get access to the site so I can check it out and give you more details.
Thanks… User and Password sent via my two emails.
I’ll wait your response.
I have noticed that you have installed a lot of *security/firewall* type plugins on this site. I am pretty sure one of these plugins is blocking eMember from doing this login operation correctly or it is messing up the password at the time of user creation. Please do this test to find out which one it is:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin