- This topic has 1 reply, 2 voices, and was last updated 12 years, 4 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – change password gives a 404 error for the profile page
Tagged: chance password
Hi
When a member tries to change password via forgot password procedure there is a 404 error when the click the chance password link.
/Susanne
Hi,
In your eMember Settings in the “Pages/Forms Settings” page there is a field called “Password Reset Page (Optional)”.
Did you specify a valid URL in this field?
Did you also put the following shortcode on the page which is represented by the URL we are talking about above?
[wp_eMember_password_reset]
If after the above checks you still cannot resolve this can you please send a link to the page containing the “Forgot Password” link so we can take a look?