Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

eMember – bookmarks not showing on posts

by

Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – bookmarks not showing on posts

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 19, 2015 at 6:03 pm #12086
    Linda Bell
    Participant

    I’m experimenting with adding bookmarks to a membership site. I’m having trouble getting bookmarks to show up on posts that have member-protected content on them. In the settings panel, I have only checked the first two boxes: Allow members to be able to bookmark.. and Show bookmark feature only to members who are logged-in.

    January 20, 2015 at 1:41 am #68120
    admin
    Keymaster

    Uncheck the “Show bookmark feature only to members” option (just for testing). Then post a link to a protected post so I can check it.

    April 24, 2018 at 3:15 pm #68121
    siteseer
    Member

    Hi – I’m having a similar problem as Linda. I have only checked 3 boxes in the settings panel…

    Enable Bookmarking Feature x

    x Show bookmark feature ONLY to members who are logged-in

    Disable Bookmark Feature on:

    x Home Page

    However, the bookmarks icon DOES appear on the Homepage when a member is logged in and only shows up on ONE post.

    I have tried checking and unchecking bookmark settings boxes, but nothing seems to work.

    April 24, 2018 at 3:51 pm #68122
    wzp
    Moderator

    However, the bookmarks icon DOES appear on the Homepage when a member is logged in and only shows up on ONE post.

    Are you saying that the issue only affect one particular post, that is displayed on the home page?

    April 24, 2018 at 7:01 pm #68123
    siteseer
    Member

    No. I’m saying that…

    1. The Bookmarks icon appears on my Homepage, but I checked the option to disable it on the Homepage.

    2. The Bookmarks icon only appears on one post, but I checked the option to enable Bookmarks on all posts.

    Weird, eh?

    April 25, 2018 at 2:15 pm #68124
    admin
    Keymaster

    Can you share a link to the page and a test user account so I can see it?

    April 25, 2018 at 4:18 pm #68125
    siteseer
    Member

    Yes, I can set up a test account, but eMember requires an email address. Do you have one I can use, or should I use my own?

    April 26, 2018 at 5:18 am #68126
    admin
    Keymaster

    I have sent you an email so you can reply to it and provide all the info.

    April 26, 2018 at 1:14 pm #68127
    siteseer
    Member

    Thanks so much for your great support! I really appreciate it. =)

    Update: I discovered what was causing the problem this morning. Without realizing it, I had disabled Bookmarks on Posts in the General Settings Tab in eMember Manage Content Protection area. Everything seems to be working correctly now.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.