December 4, 2013 at 6:50 pm #10170December 4, 2013 at 10:23 pm #59472PeterMember
Sounds like your scenario is the same as scenario 3.1 which is explained in the following page:
Did you get a chance to look at the instructions/video?December 5, 2013 at 2:14 pm #59473mskallaMember
Hi Peter, thanks for the reply. You are correct that scenario 3.1 is the closest you have for your scenarios, and this has been considered.
My client is wanting to create a ‘free’ membership as well as paid ones, but creating a free membership does not create a customer record. My client also has products for sale, but when a user who has signed up for a free membership interacts with the store, they are forced to create a new account with the store before they can make a purchase, at which point they have two accounts, one associated with their old ‘free’ membership and a new one associated with the store. Is there a way to route a ‘free’ membership through the store so that both a customer record is created and member record is created without the user actually spending money?December 5, 2013 at 10:43 pm #59474adminKeymaster
A user only ever need ONE account (free or paid) on the site.
The following statement is not correct (The checkout flow does not require a user to have a customer record… it just requires the user to be logged into the site):
when a user who has signed up for a free membership interacts with the store, they are forced to create a new account
You simply give the user an option to log in (this way existing users can log-in and continue the purchase rather than having to create a new account).
You can add a message like the following on the page where you get them to register:
If you already have a user account then then simply click here and log into the site.
You can also put the login widget on that page too (or the login widget can be on the sidebar so existing users/members can log in easily).December 7, 2013 at 10:23 pm #59475mskallaMember
Hi and thanks for the reply. It looks like the theme selected for this site has conflicting user management and other settings, which was the cause of my issue. Some login features on the site were pointing to the theme’s custom login features rather than the eMember features.
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