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eMember – After Expired Date reactivating members

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Tips and Tricks HQ Support Portal › Forums › WP eMember › eMember – After Expired Date reactivating members

Tagged: Expiry, members, wp membership

  • This topic has 3 replies, 3 voices, and was last updated 3 years, 7 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 3, 2014 at 11:02 am #11726
    philviljoen
    Member

    All my members expire on 31 October every year.

    and the plugin worked well. this morning all members were expired

    I setup membership levels with expiry date 31/10/2014 last year.

    So this morning I updated all membership levels to 31/10/2015

    If i look at my members list, they are all there and showing expired as they have not paid yet, and show membership expire 31/10/2015

    Here is my problem

    When I manually activate the ones who have paid and they login

    the plugin makes the expired immediately

    WHAT AM I DOING WRONG?

    November 3, 2014 at 11:07 pm #66540
    admin
    Keymaster

    Did you create like a new membership level with an expiry of 31/10/2015 then move the member to that level?

    This is what I would do.

    1) Crete a new membersship level for next year.

    2) When you want to manually add someone to this new level, you edit that member’s record and change the membership level. Also, change the account status to “Active”

    3) Save the record.

    August 28, 2019 at 7:42 pm #66541
    Rick
    Spectator

    I understand how that solution works for manual renewals.

    Question: How do you automate that solution if a member renews online before 31 Oct?

    August 29, 2019 at 4:42 am #66542
    admin
    Keymaster

    This is a scenario that the plugin doesn’t cover unfortunately so I don’t really have any suggestion for an automated option for it.

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