Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Emails to yahoo.com / gmail.com not sent?
- This topic has 7 replies, 3 voices, and was last updated 13 years ago by gobigkahuna.
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November 9, 2011 at 7:01 am #4720gobigkahunaMember
Hi,
I’m setting up my first eMember site and noticed something weird, it appears that website generated emails (such as the registration notification and lost password notification) aren’t being sent if the receiver has a yahoo.com / or gmail.com account. If the email address is something else (like one of my business addresses) then it works. I checked both mail box spam folders and the email didn’t end up there either. I also waited 12 hours and still nothing. Any idea what might be going wrong?
November 9, 2011 at 11:06 am #38293PeterMemberHi,
Have you tried enabling debug to see what you get?
November 9, 2011 at 11:51 am #38294gobigkahunaMemberJust tried that and the logs are empty. According to the link you posted, it seems that the log is used for payment debugging. I haven’t tested that yet, I’m just trying to get emails (such as registration notification or lost password notification) working.
November 9, 2011 at 6:10 pm #38295wzpModeratorThe plugin itself, does not discriminate or favor one email domain over another. And if you are sure that the messages arent being filtered out by the receiver’s inbox, then perhaps your provider is doing some kind of metering or blocking?
November 9, 2011 at 7:00 pm #38296gobigkahunaMemberI’ve tried this numerous times without success. I checked the logs and they are empty. I’ve checked with my provider but they don’t know what could be causing this. I’ve not run into this before with my other site. I’m at a complete loss as to what could be causing this. Any other ideas? Unless I can fix this I won’t be able to use eMember.
November 9, 2011 at 7:11 pm #38297gobigkahunaMemberSon-of-a-gun… I tested this a half dozen times yesterday and this morning without success. I just now gave it another try and now it works. Weird, eh? I also double checked with my provider and my server’s settings. The only thing I see that I can change is the version of PHP (it’s currently set to 4.0). I guess this is fixed, although I don’t know why it didn’t work yesterday.
November 9, 2011 at 7:27 pm #38298wzpModeratorYou are aware that WordPress now requires PHP 5?
November 9, 2011 at 11:44 pm #38299gobigkahunaMemberNo, I wasn’t, so I went ahead and fixed it. Thanks!
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