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Emails are not working, Debug is not working, payment is processing

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Emails are not working, Debug is not working, payment is processing

Tagged: email not working

  • This topic has 1 reply, 2 voices, and was last updated 11 years, 2 months ago by mbrsolution.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • March 20, 2014 at 5:41 pm #9668
    thompsonswebservice
    Member

    I have been so excited to get the wp eStore up and running…so far so good, till I tested it out. The store will go all the way through paypal checkout. The IPN is working through PayPal. I have called Go Daddy I am on a shared network so there is no firewall to deactivate. I have gone through, and I am sure I probably missed something, but I am not seeing it in your checklist. I have turned off all of my maintenance applications, all pages are unlocked. Please do not send me the checklist as I have gone through it numerous times. Please help me to figure out what the problem is, I have a deadline to meet with this store and I want to meet it. I have debugged and under the IPN log it still says no file, but if I go under my Go Daddy and look I can see and there were no errors just when I am in WordPress.

    The problem: payment is going to paypal, emails are not being sent nor generated. Bottom line: PLEASE HELP!

    Site: [http://www.juliesavagephotography.com]

    Thank you in advance.

    March 20, 2014 at 11:35 pm #61746
    mbrsolution
    Spectator

    Hi, It means the plugin is not receiving any notification from PayPal on your site. If you go through the following checklist, it will reveal the issue:

    https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty

    You can also read through the following URL where another user had this same issue:

    https://support.tipsandtricks-hq.com/forums/topic/estore-paypal-ipn-not-working-emails-not-being-sent-ipn-debug-log-is-blank

    Let us know if the above helps you.

    Kind regards

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