Tips and Tricks HQ Support Portal › Forums › WP eMember › email showing sender as "unknown"
- This topic has 8 replies, 5 voices, and was last updated 11 years ago by
wzp.
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November 5, 2012 at 12:56 pm #7827
michael clarkson
MemberHi
I have set up emember and did a test register but in my inbox it says the email is from “unknown” . anyone know why?
i have filled in the mail fields correctly
November 5, 2012 at 12:56 pm #51027michael clarkson
Membernow its saying from wordrpess
November 6, 2012 at 2:55 am #51028admin
KeymasterThat means you haven’t specified a name correctly in the “From Email Address” field. Have you read the help text below that field and entered the email address in the following format?
Your Name <youremail@example.com>November 5, 2014 at 4:24 am #51029billtb
MemberSame problem – except that I DO have the correct syntax:
Church-Talk TV <hosts@churchtalk.tv>
Copied straight out of the form.
November 6, 2014 at 12:49 am #51030admin
KeymasterJust to confirm… this is for eMember plugin correct? You have that “From Address” in all the from address field under the “Email Settings” menu of the plugin?
Are you using another plugin like the following that is overriding all from email address of the WordPress system globally?
https://www.tipsandtricks-hq.com/wordpress-plugin-change-wp-email-from-details-1883
March 3, 2015 at 11:35 am #51031patrickquirke
MemberI am having the same issue, I have no other plugin running except WP ememeber and emember form builder. When someone registers on the site they receive a registration completed email. But it is from (Unknown sender) rather than Planet & Pocket <pquirke@emailaddress.co.uk>
March 3, 2015 at 11:27 pm #51032admin
KeymasterWhat value did you enter in the “From Email Address” field? What version of eMember are you using?
March 4, 2015 at 1:28 pm #51033patrickquirke
MemberThere is no “From Email Address” field – see screenshot [https://www.dropbox.com/s/75tvftn7ny6p7sv/Screen%20Shot%202015-03-04%20at%2013.20.19.png?dl=0]
Using eMember Version v8.9.4 and
March 4, 2015 at 8:08 pm #51034wzp
ModeratorIt’s at the top of the page:
WP eMember --> Settings --> Email Settings --> From Email AddressThat value is shared in a few of the common types of emember email.
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