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email showing sender as "unknown"

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Tips and Tricks HQ Support Portal › Forums › WP eMember › email showing sender as "unknown"

Tagged: email, members, sender

  • This topic has 8 replies, 5 voices, and was last updated 10 years, 3 months ago by wzp.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 5, 2012 at 12:56 pm #7827
    michael clarkson
    Member

    Hi

    I have set up emember and did a test register but in my inbox it says the email is from “unknown” . anyone know why?

    i have filled in the mail fields correctly

    November 5, 2012 at 12:56 pm #51027
    michael clarkson
    Member

    now its saying from wordrpess

    November 6, 2012 at 2:55 am #51028
    admin
    Keymaster

    That means you haven’t specified a name correctly in the “From Email Address” field. Have you read the help text below that field and entered the email address in the following format?

    Your Name <youremail@example.com>

    November 5, 2014 at 4:24 am #51029
    billtb
    Member

    Same problem – except that I DO have the correct syntax:

    Church-Talk TV <hosts@churchtalk.tv>

    Copied straight out of the form.

    November 6, 2014 at 12:49 am #51030
    admin
    Keymaster

    Just to confirm… this is for eMember plugin correct? You have that “From Address” in all the from address field under the “Email Settings” menu of the plugin?

    Are you using another plugin like the following that is overriding all from email address of the WordPress system globally?

    https://www.tipsandtricks-hq.com/wordpress-plugin-change-wp-email-from-details-1883

    March 3, 2015 at 11:35 am #51031
    patrickquirke
    Member

    I am having the same issue, I have no other plugin running except WP ememeber and emember form builder. When someone registers on the site they receive a registration completed email. But it is from (Unknown sender) rather than Planet & Pocket <pquirke@emailaddress.co.uk>

    March 3, 2015 at 11:27 pm #51032
    admin
    Keymaster

    What value did you enter in the “From Email Address” field? What version of eMember are you using?

    March 4, 2015 at 1:28 pm #51033
    patrickquirke
    Member

    There is no “From Email Address” field – see screenshot [https://www.dropbox.com/s/75tvftn7ny6p7sv/Screen%20Shot%202015-03-04%20at%2013.20.19.png?dl=0]

    Using eMember Version v8.9.4 and

    March 4, 2015 at 8:08 pm #51034
    wzp
    Moderator

    It’s at the top of the page:

    WP eMember --> Settings --> Email Settings --> From Email Address

    That value is shared in a few of the common types of emember email.

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