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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Email settings – From address defaults to domain
Tagged: email settings, name
Hello,
There seems to be an issue with the from email addresses that are defined in the Email settings for eMember. Lets say you define “firstname lastname <firstname@domain2.com>” in the from settings… the name gets replaced by the domain name like so…
domain.com <firstname@domain2.com>
(domain.com is the domain using the plugin, domain2.com is the users personal email domain)
Any thoughts!?
Thanks
Did you save the changes in the email settings tab after you customized it? The plugin automatically takes the domain name and the admin email address value when it does not find a saved value for that field. Please hit the “Update” button in that page after you change the name.
It is also a good idea to get a fresh build of eMember from here (just in case a file got corrupted in your current version):
Yes, it was saved and we have upgraded.
After the upgrade you still can’t save the email address field value as you want?
Correct, please see this screen shot.
http://screencast.com/t/XhfhJ2xT1DaW
We have a wp affiliate, wp estore, and wp emember running.
We also have a domain mapping plugin that has created quite a few issues with the plugins which needed to be updated.
Any thoughts?
Thanks
Here is a forgotten password example: http://screencast.com/t/qHNL5W2k
I have sent you an email to get site access so I can investigate this.
Actually we got it, it was a plugin outside of yours. Thanks for the help!