Photo Seller Email Notifications – Japanese text does not display properly

[inaudible]

In the Email Notifications of Photo Seller plugin, after saving, Japanese text changes to strange characters.

However, in the Payment Gateway settings, the Japanese text appears completely normal. I tested by copying the same text from the Payment Gateway into Email Notifications but same problem.

Please help. Thank you.

[admin]

The text changes when you save it in the Buyer Email Body settings field? Can you give me a sample Japanese text so I can test with it?

[inaudible]

To be exact, when I first put the text in any of the Email Notifications, it appears fine. When I save, go to another tab, and come back, all the Japanese characters appear strange. However, this does not happen with Japanese text in the Payment Gateway text fields.

Here is the text for the buyer email:

Dear {first_name},

Order Confirmation Number/受注番号： {transaction_id}

Thank you for using Keyshots Online Ordering Services.

この度はKeyshotsのオンライン注文サービスをご利用いただきまして誠にありがとうございます。

Your order has now been sent to our Pro-Lab for processing.

お客様のご注文は、弊社のプリントラボへ転送されました。

Orders are processed in our Pro-Lab from Tues to Fri weekly.

プリントラボでの印刷は、毎週火曜日から金曜日に行われます。

Your order will take approximately 5 business days to process + 2 business days for packaging and delivery.

ご注文の商品は、印刷に約５営業日＋発送手続きに２営業日ほどいただいております。

Here’s what you have ordered:

ご注文いただいた下記の内容をご確認ください。

{product_details}

Tax:{total_tax}

Shipping:{total_shipping}

Total: {purchase_amt}

Digital orders can now be downloaded by clicking on the following link/s:

写真データをご注文の際は、下記のリンクからデータをダウンロードしていただけます。

{product_link_digital_items_only}

HINT: Please be sure to use a stable internet connection when downloading your digital images – please be sure to download your images within 7 days from your purchase ({purchase_date}) or your links will expire and a reprocessing fee will apply.

注：ダウンロードの際は安定したインターネット回線をお使いください。リンクの有効期限は００００年０月０日です。期限を過ぎたリンクの再発行には手数料がかかります。

Shipping <配送について>

Packages will be sent out from our Shibuya office by Courier Service – you will need to sign for your package to receive it. Delivery times and turnaround vary depending on your regional location within Japan.

ご注文の商品は弊社の渋谷オフィスより宅配便にて発送されます。受け取りにはサインが必要となります。配送時間、日数はお届け先によって異なります。（お届け日と時間はご指定できませんのでご了承ください。）

Receipt <配送について>

You can save/view your receipt here:

下記のリンクからレシートを閲覧/保存していただくことができます。

{product_receipt_digital_items_only}

Customer Service <お問い合わせ>

Questions? Email us at keyshots@outlook.com or call us Tel: 03-6804-8586 – we love hearing from our Customers and will endeavor to get back to you within 48 business hours.

ご質問などございましたら、上記のEメールアドレスまたは電話番号までお問い合わせください。48時間以内（営業日のみ）にご返答するよう努めております。

Office Hours <営業時間>

Tues to Fri 11am to 6pm.

火曜日〜金曜日 午前11時〜午後6時

–Thanks

[inaudible]

Hello,

Any update on this?

Thank you

[Peter]

I’ve sent you an updated copy which contains the fix.

Please try it and let us know how it goes.

[inaudible]

Thank you, it works perfectly.

Last question (I hope), I want to sell matte or glossy finishes. Is there a way to add a selection of matte or glossy without having to duplicate all the items in the price list (and add a line of text to explain the difference)?

Thanks

[Peter]

Can you provide some examples of exactly what you want to offer?

[inaudible]

For example:

Large print (glossy or matte finish)

Small print (glossy or matte finish)

etc

The price list has around 15 products. The only way I can think of doing it is to offer two versions of each print. This would bring the number of products up to 30 which seems too many.

Seems like a better solution would be to have a checkbox somewhere for ‘glossy’ or ‘matte’. Could be anywhere, like at the checkout. Any ideas?

Much appreciated.

By the way, The plugin is limiting image upload to 2MB, but I want to sell larger images. Is this not possible?

Thank you.

[Peter]

The plugin is limiting image upload to 2MB

It’s not the plugin – it’s your wordpress configuration doing that. There are ways to increase this – google it and you will find the answer.

[inaudible]

thanks – I’ll google that.

How about offering the two types of finishes?

Cheers!

[Peter]

oops sorry missed that part of your question.

In summary, it’s not as easy as it may sound to implement this option which you describe.

I agree it sounds like a good idea, but considering the way the current architecture is built and how the price lists and galleries are connected, it would mean increasing the complexity of this architecture when adding such a feature.

Due to the number of higher priority items on our TODO list and also the time it would take to implement this we might have to put it down as a “maybe” and something which we could possibly add in the future.

ps: of course if we get overwhelming requests for something, this can also bump up the priority of features if we agree that they are reasonable.

[Author]

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