eMail notifications are not send to neither users nor admin

[pkozzi]

I guys,

May be you can help me here.

I have the process for new user approval set to manually and this has been done by following instructions as seen in this forum.

But, and here is where I need your help, notifications are not sent out. Neither to the admin that there is a new user nor to the user itself.

I have even tried to do it manually and send a notification to the user from the admin panel but, also in this case emails are not received from users and admin.

I have checked the debug box to seek for errors in logs but I can’t find any problem there.

What that could be? Where shall I look to? Is there any thing I’m missing?

Please advise.

ThAnks,

Pietro

[wzp]

I have checked the debug box to seek for errors in logs but I can’t find any problem there.

Do the debug logs actually contain entries stating that an email was sent?

[admin]

Since you are using manual approval process, the email can be sent by checking the “Send a Notification to the User” field when you edit the member’s profile and set it to active.

Please fully read the following documentation as that has some explanation (also fully watch the video tutorial that is on the that page):

https://www.tipsandtricks-hq.com/wordpress-membership/manually-approve-members-on-your-site-1302

[Author]

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