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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › email notification of new members not working
Tagged: email notification, eMember, new members
Hi,
the email notification of new members is not working. How to fix this please?
Please clarify which notification you are referring to… the one that gets sent to the new member, prompting them to complete their registration; or “something else?”
Is this after a payment for membership? Or is this a free membership registration?
Make sure to enable the debug logging feature in the emember plugin which will show if our plugin is executing the email sending code or not.
The email sent to me notifying a new member has joined – I’m not getting them.
It’s for the free membership
Do you have the debug logging feature enabled as requested earlier?
The issue most likely going to be related to the following. The debug logging feature will confirm it: