Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Email field blank durning manual checkout

by

Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Email field blank durning manual checkout

Tagged: checkout, email

  • This topic has 3 replies, 3 voices, and was last updated 3 years, 9 months ago by Showphoto.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 10, 2019 at 7:21 pm #15447
    Showphoto
    Participant

    I have an issue with the email field at check-out when I provide free digital downloads to clients. I set-up the page to email a link rather than allowing instant downloads. When I add an image to the cart and go to check-out when the software loads the client fields, the email box is white (not the themes color) and there isn’t any text to identify what the field is for. I don’t seem to have issues with other types of check out as I process all orders through PayPal and the links are provided to the payment email. I have reset all of the preloaded pages by WP Photo Seller. Not sure what else to do PLEASE HELP!

    WPPS Test gallery: showalterphotography.com/photo_details/30/5585/Untitled-2/view/

    Add this image to the cart/ view cart/ accept terms/ Proceed to checkout/ Manual checkout email field (white & blank)

    Thanks in advance for any and all assistance

    Steve

    June 11, 2019 at 3:33 am #79595
    wzp
    Moderator

    The CSS class for all fields on that form is the same: pure-input-1

    What happens when you use a standard WP theme?

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    June 11, 2019 at 1:23 pm #79596
    Peter
    Member

    Hi Showphoto,

    Looks like the input element for the email field was missing a type property.

    I have updated the code which should fix this CSS issue you are having.

    I will email you to send you an updated zip file to verify.

    June 11, 2019 at 4:06 pm #79597
    Showphoto
    Participant

    Thanks for all of your help in resolving this issue!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • WP PDF Stamper Documentation
  • WP Photo Seller Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial
  • WP Photo Seller Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2023 | Tips and Tricks HQ