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email address is not valid when editing member for uncommon top level domain

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › email address is not valid when editing member for uncommon top level domain

  • This topic has 3 replies, 2 voices, and was last updated 8 years, 9 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 5, 2016 at 3:31 am #13748
    karencheah
    Member

    On the backend, when you try to edit a member, the email address validation is blocking uncommon top level domains like .careers. We have a member with email address ending with .careers and the form is giving error message that email is not valid. However, if we go to edit the corresponding user of the member, we can update the email address there to .careers. There probably isn’t too many such email addresses for now but may be more in the future.

    October 6, 2016 at 1:14 am #74312
    admin
    Keymaster

    Please give me an example email address so I can test it.

    Which screen are you referring to when you say the following?

    If we go to edit the corresponding user of the member

    October 6, 2016 at 6:59 am #74313
    karencheah
    Member

    Thanks. I can’t use the actual member’s email address here so you can try this test@test.careers

    Edit member – email validation failed

    …/wp-admin/admin.php?page=wp_eMember_manage&members_action=add_edit&editrecord=20

    Edit user – email got thru

    …/wp-admin/user-edit.php?user_id=21&wp_http_referer=%2Fstaging%2Fwp-admin%2Fusers.php

    Are the URLs helpful?

    October 7, 2016 at 12:24 am #74314
    admin
    Keymaster

    Thank you. I have improved the validator so it can accept the email example you have given. I have sent you an updated copy of the plugin via email.

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