E-member not sending emails

[tiatridis]

I’ve set a rather simple e-member registration, but the system does not alert via email of a new member or send the custom message to the persons email address. Must be missing something obvious. I followed the example in your video to the letter but the emails are not working at all. Any ideas?

Tks

[amin007]

This shouldn’t be hard to track. Are you using just free membership or a mixture of paid and free membership? If you are using paid member then are you using eStore for your membership payment?

[tiatridis]

Its all free membership. All we’ll need to so is let people register, get a record of their info, and in that email thats sent out back to them we’ll send them a new user discount. So we’re going to be using the plug-in in a fairly modest way on this site. So far the plugin has failed to send en email to me as the sender notifying me of a user registering even though that email address is filled in. It has sent the email out to the new user, after some more testing last night. I have the field filled in for being notified by email after a new user registers and this isn’t happening for some reason. Not in spam filter either so I’m just wondering if I need to check something else off or something?

Tks

[amin007]

Okay.. is the email address value in your “WP eMember Settings -> Email Settings -> From Email Address” field the same as your actual WordPress admin email?

If they are same this would mean that the sender and the receiver is the same and I know that some servers have issues with sending email when the “to” and the “from” email addresses are the same.

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