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Non-Existent E-Member Account Upgraded Rather Than New One Set Up??

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Non-Existent E-Member Account Upgraded Rather Than New One Set Up??

  • This topic has 4 replies, 3 voices, and was last updated 15 years, 1 month ago by Itsnoprob.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 25, 2010 at 1:28 pm #973
    Itsnoprob
    Member

    I am using E-Members and e-Store and had set up buy now links to PayPal and everything appeared to be going fine….the right e-mails went out and the right membership account was created.

    But now, when I thought I had it cracked, when I do test PayPal purchases (with new e-mail addresses each time) I don’t get a registration link e-mail, etc. but an e-mail saying that the account has been upgraded – even though no account exists as yet??? The transactions are recorded in E-Store and the e-mail addresses/customer names are correctly logged there but this doesn’t give the visitor access to what they’ve bought.

    I would be very grateful for any suggestions as to what i am doing wrong and how I can fix this problem which is a show/shop stopper at the moment.

    Many thanks.

    March 25, 2010 at 10:26 pm #19092
    Ivy
    Member

    Hi, Are you testing this in the same browsers that you are logged in as an admin on?

    Try testing this with a different browser. The following article will explain this a little more: http://www.tipsandtricks-hq.com/wordpress-membership/how-to-test-the-wp-emember-plugin-to-make-sure-everything-is-working-40

    Let me know how it goes.

    Cheers,

    Ivy

    March 26, 2010 at 9:41 am #19093
    Itsnoprob
    Member

    Thank you so much for your quick response.

    I think I’ve found my error – I created my own custom Buy Now buttons but somehow an eMember_id got included in the hidden custom field within the code passed to PayPal resulting in that member constantly being referred to rather than it being seen as a new account payment.

    It’s one of those – hours and hours later – of duh…how could I have not seen that/been so stupid!

    Many thanks.

    Would you mind advising also on which files need to be edited to change the content/appearance of e.g. the Registration page and the Profile page so I can incorporate this as seamlessly as possible within the overall site design??

    March 27, 2010 at 3:40 am #19094
    amin007
    Participant

    You should be able to customize it from the “eMember_misc_functions.php” file.

    March 30, 2010 at 8:10 am #19095
    Itsnoprob
    Member

    Many thanks for your assistance.

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