- This topic has 2 replies, 3 voices, and was last updated 13 years, 9 months ago by .
Viewing 3 posts - 1 through 3 (of 3 total)
Viewing 3 posts - 1 through 3 (of 3 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › WP eStore – Duplicate customers record after a purchase
Tagged: duplicate customers
I have problems with eStore
When a customer buy a ebook, he/she shows up 4-5 times in the customers list – both I and the customer recieves 4-5 emails.
And some times (most of the time!) the link to the file doesn’t work. But not always.
Some customers get a perfect link.
I use eStore v 4.8.1 – PDF Stamper Settings v2.1
Lisbeth
Can you please do a test transaction with the debug enabled and share the content of the following files?
ipn_handle_debug.log
eStore_post_payment_debug.log
The following will explain more about how and when to use the debug option:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do