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WP eStore – Duplicate customers record after a purchase

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › WP eStore – Duplicate customers record after a purchase

Tagged: duplicate customers

  • This topic has 2 replies, 3 voices, and was last updated 14 years, 2 months ago by Ivy.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • February 17, 2011 at 1:57 pm #2737
    webwoman
    Member

    I have problems with eStore

    When a customer buy a ebook, he/she shows up 4-5 times in the customers list – both I and the customer recieves 4-5 emails.

    And some times (most of the time!) the link to the file doesn’t work. But not always.

    Some customers get a perfect link.

    I use eStore v 4.8.1 – PDF Stamper Settings v2.1

    Lisbeth

    February 18, 2011 at 12:42 am #29127
    wpCommerce
    Moderator

    Can you please do a test transaction with the debug enabled and share the content of the following files?

    ipn_handle_debug.log
    eStore_post_payment_debug.log

    February 18, 2011 at 12:52 am #29128
    Ivy
    Member

    The following will explain more about how and when to use the debug option:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

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