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Dummy seller email address in mail sent to subscriber

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember General Questions › Dummy seller email address in mail sent to subscriber

  • This topic has 5 replies, 4 voices, and was last updated 11 years, 8 months ago by terungwa.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 31, 2013 at 9:22 pm #9600
    terungwa
    Member

    My email address in the mail sent to a subscriber is a dummy see below:

    From: RubyCore <sales@your-domain.com>

    To: [mzermichael@yahoo.com]

    Sent: Saturday, August 31, 2013 9:52 PM

    Subject: New Member Registration

    How may i fix this. I have gone through the General Settings and Payment Gateway Settings in estore and email settings in emember to update my email fields but it has not resolved this.

    August 31, 2013 at 9:31 pm #57506
    wzp
    Moderator

    What exactly do you mean by “…is a dummy?” Is that a valid address you are using anywhere in the system?

    Did you check the “Email Settings” and specified the proper email addresses there?

    September 2, 2013 at 7:03 pm #57507
    nathalylarter
    Member

    I am having the same issue. It’s because we can’t save when we change the email. Only on this tab is the “Update Options” button is missing so even when I change it, it doesn’t update.

    September 2, 2013 at 7:07 pm #57508
    nathalylarter
    Member

    Here is a link to a screen grab –

    [http://fernsmusicforkids.com/wp-content/uploads/2013/09/ScreenGrab.png]

    September 2, 2013 at 11:09 pm #57509
    admin
    Keymaster

    Thank you for sharing the screenshot. Some parts of that settings menu is completely missing. Basically everything from the buyer email body and down is missing. I am pretty sure it is failing to render the Email field editor due to some errors and exiting there. Your WordPress version doesn’t looks a little old. Can you please upgrade to the latest WP version so we can rule out the WP version being the issue?

    September 3, 2013 at 7:20 pm #57510
    terungwa
    Member

    Issue resolved.

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