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Download Protection folder file size limit

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Download Protection folder file size limit

Tagged: folder protection

  • This topic has 6 replies, 3 voices, and was last updated 10 years, 3 months ago by wplove.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • February 20, 2015 at 12:33 pm #12245
    wplove
    Spectator

    I’m starting to use eMember’s Download Folder Protection to password-protect some media files. I uploaded some PDF’s with no problem, but when I tried uploading an MP3 of a much larger file size, it threw up an error telling me the file size was too large.

    I successfully uploaded the file via my FTP software to the same folder (wordpress/wp-content/uploads/emember/downloads)but my client would prefer to use the WP interface. How can I remove or greatly increase the uploading file size limit for the protected folder so we can upload large files to the Protected folder via the eMember’s Download Folder Protection interface?

    February 20, 2015 at 1:04 pm #68691
    wzp
    Moderator

    The limitation is imposed by WordPress, not the plugin. Just use FTP instead.

    February 24, 2015 at 9:11 pm #68692
    wplove
    Spectator

    My client really would prefer to use the eMember interface instead of FTP. I did some testing and found that I could upload a 14MB MP3 file via the regular WP Media uploader. Uploading that same file via the eMember Protected Folder interface landed me with a “File Too Large” error. I contacted my host and php.ini is set up to 275MB. I don’t think it’s a WP issue.

    I was able to successfully upload files via eMember up to 10MB but larger files threw up an error. Is there any setting within emember that you know about that would be limiting the uploads?

    February 25, 2015 at 3:37 am #68693
    admin
    Keymaster

    We will make a change to remove that 10MB limit from the emember uploader.

    February 25, 2015 at 4:46 am #68694
    wplove
    Spectator

    Great! Thanks. Please let me know when that fix is ready.

    February 26, 2015 at 3:08 am #68695
    admin
    Keymaster

    Done. I have sent you a copy of the plugin via email.

    March 1, 2015 at 12:22 am #68696
    wplove
    Spectator

    Works! Thank you!

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Viewing 7 posts - 1 through 7 (of 7 total)
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