Tagged: no link for download
April 14, 2010 at 12:23 pm #1070April 14, 2010 at 11:50 pm #19715
Hi Gary, Are there spaces in the download link? or are there any non alpha or numeric characters other then (-) or (_)?
If there are please remove the spaces or non alphanumeric characters and retest the encrypted link.
Please let me know how it goes.
IvyApril 15, 2010 at 1:03 am #19716
Can you please verify that you don’t have any spaces in your file name? A common mistake people make is that they put space in their file name like the following:
“My Awesome Digital Product.zip”
Now the above is a valid file name on your personal computer but when uploaded to the server the url becomes like the following:
http://www.your-domain.com/My Awesome Digital Product.zip
Spaces in the URL is not valid. For example the following is a valid URL:
whereas the following is not:
http://www.tips and tricks hq.com
I hope that makes sense. Why does the file download when I use it in the browser? browsers are smart these days so it knows what to do but when eStore tries to read the file (which is written in PHP language) it obviously can’t.April 15, 2010 at 1:10 pm #19717GraphicBassMember
Yes, the URL has no embedded spaces. I habitually use hyphens when I need separation, but I did verify.
I usually do not use “www” in my URLs, as my host can parse with or without. I added the “www” but no luck.
This is the shortcode I am using…
The ID is good.
Noting the blank space in the shortcode, I tried using it with an underscore, but this breaks the shortcode.
I moved a few files into the plugins “download” directory to try that, but it generated an “invalid product request” error.
garyApril 15, 2010 at 1:58 pm #19718
Hi Gary, I have sent you an email regarding this issue. Please let me know if you do not receive it.
IvyApril 16, 2010 at 3:08 am #19719GraphicBassMember
Received and returned. Thanks!
garyApril 23, 2010 at 3:19 pm #19720miraclewebmasterMember
I am having the same problems like Gary. I dont know what the problem is.April 23, 2010 at 10:55 pm #19721
I have sent you an email regarding this issue. Please let me know if you do not receive this email.
IvyApril 25, 2010 at 10:47 pm #19722
Hi Ivy, I am also having the same problem. I have double checked everything, yet still getting the same problem “Requested File Could Not Be Found”. Could you also please send me that email , thanks!April 26, 2010 at 7:49 am #19723
Can you please check that you are not doing any of the steps mentioned here:
Sometimes those could lead to “File Not Found” error too.April 26, 2010 at 1:09 pm #19724
Hi again amin007 ,
Ok, I have got the links to work by deleting the .htpasswd and .htaccess, but now how do I get the same type of security without those two files? I would prefer to have them existing. What do you suggest?
PaulApril 26, 2010 at 1:18 pm #19725
Those files doesn’t really add much protection… they are good to have but looks like your server is having issues with them. Please read this and it will explain why those files are not necessary:April 26, 2010 at 1:33 pm #19726
Great, that makes sense now. Thanks for your help on this amin007.
PaulApril 30, 2010 at 8:36 pm #19727ladyshamMember
I am also having problems with “Requested File Could Not Be Found”. Could someone please help? Thanks!
KellyApril 30, 2010 at 9:16 pm #19728ladyshamMember
Oh – And my plugin doesn’t have the htaccess and htpassword files in it. It’s Version 2.0. I have requested the latest for upgrade purposes.
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