Download link not working

[oitcmike]

I’m testing my eStore purchase. After the purchase I get send an emial with the download link. When I click on it, IE says “Internet Explorer cannot display the webpage” and FF “the connection was reset”.

Double checked if I could get access to the file via the unencrypted link and that works.

Enabled logging and when you click on the link in the email, the following gets logged:

[02/27/2012 5:00 AM] – Status : Unresolved DL file path = http://domain/filename.rar

[02/27/2012 5:00 AM] – Status : Resolved DL file path = /domain/filename.rar

[02/27/2012 5:00 AM] – Status : Dispatching DL method = 1

[02/27/2012 5:00 AM] – SUCCESS : DL completed with no server-side errors detected.

Filesize is 3 Mb.

[Peter]

Hi,

First check this checklist:

https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

Then do what this post says and share the “download_manager_debug.log” debug file’s content here:

https://support.tipsandtricks-hq.com/forums/topic/how-to-test-wp-estore-plugin-encrypted-download-system-on-your-site

[oitcmike]

Wasn’t aware of the plugin offering a simple setting to change the Download Method. Played around with a few settings and “Method 6” seems to work.

[Author]

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