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[Resolved] Download link in email is not full resolution

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Download link in email is not full resolution

  • This topic has 2 replies, 2 voices, and was last updated 4 years, 8 months ago by rp1428.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • October 14, 2020 at 6:02 am #81712
    rp1428
    Participant

    The image that is downloaded is marked as “-scaled”. I have the photo size set to 1 ib the price list.

    October 14, 2020 at 4:20 pm #81717
    admin
    Keymaster

    In the media library settings you most likely have the settings enabled to do compression for the image.

    Edit the image by clicking the edit link from the gallery. It will open the media library interface for that image. Look at the “File URL” field. Check the name of the image file from there. Does it have the full image there or is that a resized/compressed version of the image?

    • This reply was modified 4 years, 8 months ago by admin.
    October 15, 2020 at 5:42 am #81722
    rp1428
    Participant

    Yes, looks like it’s image scaling on upload.

    Closing this, thanks.

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