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download link doesn´t work

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › download link doesn´t work

Tagged: Download, Link, PDF

  • This topic has 1 reply, 1 voice, and was last updated 12 years, 7 months ago by digitaltrombone.
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  • August 11, 2010 at 12:56 pm #1666
    digitaltrombone
    Member

    I´m close to my web shop launch and just tried to buy my own product. Unfortunately the download link I get in the mail isn´t working! Is it some setting I got wrong? The path in the link is not where I store the file. I have checked the box “Downloadable” at the product description to get an encrypted link. I´ve tried twice now, and also tried to remove and upload the ebook again. And checking the url for the uploaded ebook. It is in pdf format and located in a new folder in

    the wordpress upload-folder. Since the file is 4,2mb I have uploaded it with filezilla instead of through wordpress. Can you help me out?

    kind regads

    August 11, 2010 at 1:16 pm #23306
    digitaltrombone
    Member

    I cleaned up the file name and replaced all empty characters with -. Now it works fine.

    End this thread

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