Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Download link after paypal payment doesn't work via Wp eStore on WordPress
Tagged: download link email, estore - video downl
- This topic has 3 replies, 3 voices, and was last updated 11 years ago by wzp.
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October 31, 2013 at 2:03 am #9934VentspilsMember
> I am trying to get my customers Downloadable links operational from amazon s3 after a customer purchases the product from my wordpress website after they have paid for in via paypal.
Customer receives the DL link but it doesn’t work and I have tried
> it with numerous products that I have set up and teh errors can be seen below.
>
> if i provide the customer with the direct link address to amazon after making the properties public it works and teh customer downloads the mp4 videos without any problems.
The DL link however, fails when wp-eStore encrypts the link to or from amazon. So it seems that the end products works well when I provide a direct link but that exposes my website to hackers etc.
>
> I have set up the correct access key Id and proper secret access key from
> amazon and enter these codes in wp-estore fields (do you think I need to create another > access key?.
>
> I have also activated the paypal PDT and set auto return to ON, return url thank you page to appropriate webpage turned on the return option which works when they pay.
>also embedded the code in my thank you page so when they are redirected to my website thank you page the link shows up.
> It is frustrating when I have followed all of your videos at least 4 times
> to ensure that I haven’t missed anything,
>
> I have also compared the access key and secret access key from amazon’s properties fields in my account to what I have entered in the wp estore fields and they are identical.
>
> this is the error i get
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> <Error>
>
NoSuchKey
> <Message>The specified key does not exist.</Message>
> <Key>SAMPLEFACTUMPDF/2013_09_20_12_11_06ELGNER.pdf</Key>
> <RequestId>FEFC96C52FDFED8A</RequestId>
> <HostId>
> EvTcN5ZQM77ma4HhofgYkM5bPmiAw1liW/Ic5EW/lj5qIv3VP1gH0jaouQo1NlIg
> </HostId>
> </Error>
>
I have also watched all the integration videos and followed them in much detail
>can you please give me some ideas so i can get the encrypted option running and have my clients be able to download there products without having to do it manually. Oh and by teh way when i send out the encrypted link manually under the admin function in wp-store it still fails to download the end product from amazon.
> thank you Ventspils >
October 31, 2013 at 2:34 am #58573mbrsolutionSpectatorHello Ventspils the following link https://support.tipsandtricks-hq.com/forums/topic/estore-encrypted-download-links-to-external-file-link-not-working has similar issues to your current one. Perhaps reading through it might help you.
Kind regards
October 31, 2013 at 2:35 am #58574mbrsolutionSpectatorAlso make sure that if you have a cache plugin that it is not interfering with your eStore plugin.
Kind regards
October 31, 2013 at 12:18 pm #58575wzpModeratorUsually, that error results from copying/pasting of keys into eStore. You may have inadvertently pasted a trailing blank or other non-printable character. If necessary, please RETYPE the keys by hand
Also, please enable the debug logs, and after a test, examine the download_manager_debug.log file to ensure the redirect to Amazon is proceeding as it should.
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