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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Download going to PayPal email address.
Tagged: estore, PayPal Seller Protection
Question, it appears that the download is being sent to the users paypal email address and not the email that they signed up with via the emember account. Is there a way to have the download sent to their email they registered with?
If the download is through eStore, and the payment is authorized by PayPal, the email address used is the one associated with the PayPal account. The PayPal IPN message does not contain an electronic email equivalent of a “Ship to Different Address.”
While it may be possible to implement such a feature on the eStore end, it may cause the seller to invalidate the address confirmation portion of the PayPal Seller Protection program:
https://www.paypal.com/us/webapps/mpp/security/seller-protection
You can also, give the downloads on “Thank You” page if you want (this doesn’t rely on the email address):