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Download button not working for multiple (individual) products

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › Download button not working for multiple (individual) products

  • This topic has 4 replies, 2 voices, and was last updated 7 years, 3 months ago by bjhefer.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 20, 2018 at 10:58 am #14787
    bjhefer
    Member

    Download Button only accepts the 1st product on the list’s email to download. When trying to input email address in any other product # email field it gives “This field is required.

     Email:” message on ALL products – when one clicks on the 1st product’s download button it updates all the other product #’s as well but only send email to the 1st one with link to download the 1st product.

    The shortcode used is ([wp_eStore_free_download_ajax_fancy id=x]).

    March 20, 2018 at 11:52 am #77563
    wzp
    Moderator

    Please provide a link to the page in question, and instructions on how to recreate the error.

    March 20, 2018 at 12:08 pm #77564
    bjhefer
    Member

    I have duplicated the page in question for real time testing purposes. Page is live (published) so actual input would result in issues as mentioned

    [https://pro-risk.co.za/home/home/download-button-not-working/]

    March 21, 2018 at 12:11 am #77565
    wzp
    Moderator

    The use of multiple Ajax forms, especially the same type, on the same page are known to cause problems:

    eStore – Free Download Not Working

    ajax form for free download only one possible per page?

    Please switch to using the standard squeeze form shortcode.

    March 21, 2018 at 6:46 am #77566
    bjhefer
    Member

    Thank you for the quick response! I switched to standard squeeze form and all is working just fine. Thanks for a great product!

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