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Dowloaded file is corrupted when using the protected link

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Dowloaded file is corrupted when using the protected link

Tagged: Amazon, AWS

  • This topic has 4 replies, 3 voices, and was last updated 14 years, 9 months ago by Ivy.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 26, 2010 at 6:44 pm #1559
    lambercy
    Member

    Hi there,

    I’m new to your plugin and have the following issue. When I try to download a PDF via the encrypted link the resulting file is not readable. The downloaded file has the same size than the original one, and if I try to download it from the original repository, things work fine.

    Here’s an example of encrypted link: http://www.plasticpilot.net/blog/wp-content/plugins/wp-cart-for-digital-products/download.php?file=2xOa%2FSIDU%2FKUgKXo

    Thanks in advance

    July 26, 2010 at 7:29 pm #22789
    lambercy
    Member

    Ok, I found a solution that I don’t really understand. By deactivating the “downloadable” checkbox in the product description, things are fine. It seems to still use the encrypted link so I assume that the contents is still “hidden”. Can you confirm that and explain, please?

    Thanks a lot

    July 27, 2010 at 1:25 am #22790
    wpCommerce
    Moderator

    “when you are trying to download the file using the encrypted link, the file is not readable”. Please have a look on this post to see what could cause the problem –

    Downloaded file size is 0 (Zero) byte or 404 error or Other file download error

    If you check “downloadable” option the digital content will be offered as an anonymous download (the customer won’t know where it is coming from). If it is unchecked the plugin will let the browser handle the download so your customer will be able to know the true URL of the product if they know what they are doing.

    July 27, 2010 at 5:01 pm #22791
    lambercy
    Member

    I read the post you mention before posting here. As noted in my first post, the downloaded file size is not zero in my case, but exactly the one of the original file. I tried with two different browsers, and I’m currently using the plugin with the “Downloadable” checkbox unchecked.

    July 28, 2010 at 1:22 am #22792
    Ivy
    Member

    Hi, We will need to take a closer look at what is happening on your site. I will send you a site access request via email. Please let me know if you do not receive this email.

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