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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Don't see my members
Tagged: members, members not showing
I have upgraded all my plugins so I have an updated version of emember, estore, and eaffiliate, but when I go to emember, I cannot see my list of members. Searching results in nothing. How do I get to my current members’ list? I want to delete it really as they are all just trial accounts I setup, but what concerns me is when I tried to setup a new trial account, I got an error message related to the affiliate plugin. It created the new trial account however, but still the new account name/info does not show in the actual memberslist. It shows in the overview, sure, but I cannot edit it in the memberslist. What should I do?
I did deactivate the plugin before replacing with the new files and then activated once I did.
Hi, We will need to take a closer look at what is happening on your site. I will send you a site access request via email. Please let me know if you do not receive this email.