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Tips and Tricks HQ Support Portal › Forums › WP eMember › Does "Inactive" status completely turn off member access?
I’m finding that members I imported from another database who are marked ( in that database) as “inactive” are not able to log in and renew memberships, even though I have “Allow Expired Account login:” button clicked in settings. I did not change the setting upon import.
Does selecting “Inactive” in a member’s status completely turn off access? (So I should switch them to “Expired” or “Pending:?)
Thanks!
gary
Hi, Please set the status of the members to “Expired”.
If you login using the expired member’s credentials and try to access protected content you should see a renewal notice.
OK, thanks!