Distorted MP3s issue

[jeffp]

First off, I’m so impressed with this plugin. It is a great purchase for us and perfect for what I was looking for. You can see my implementation at http://www.mosstheboss.com/store . The problem that I am having is that the MP3’s download but are distorted and seem to be cutting parts of the song out. There is a separate part of the site where press/radio can download mp3’s for free and when this is clicked they download fine but sound terrible. It is not on the mp3 side as I downloaded directly from files on my Amazon s3 and off mosstheboss.com and the original files sound fine.

I’m not sure how to fix this please advise asap!

[jeffp]

I tried .zip files and they come up in osx as “decompression failed” I’m assuming this means that they are corrupt.

[jeffp]

Ok I’ve tried all different download methods as well as the s3 integration. The s3 integration produces clean normal sounding MP3’s but just redirects to the MP3 instead of automatically downloading. Can someone please assist? I’d really like to resolve this as soon as possible.

[wzp]

“…but just redirects to the MP3 instead of automatically downloading.” Is because the browser is set to automatically play the MP3 files instead of downloading them.

[jeffp]

Ok wzp, I understand about S3. I have resolved it enough so that the mp3’s can be sold to my customers without audible distortion using download method 6. This download method does not work for zip files though correct?

How can I configure so I can sell both mp3s and zip files(full albums)?

[wzp]

Mp3 files should never be zipped…

https://support.tipsandtricks-hq.com/forums/topic/4kb-download-problem

If you are using the S3 integration option, the download method is ignored, because S3 is taking over. If you are not using S3 then the issues discussed in the referenced post become especially important.

[jeffp]

As found in your referenced post, the answer is to bundle MP3’s instead of zipping them. It should be said that it is common practice to zip mp3s for mixtapes and albums for digital distribution.

My solution if it helps anyone in the future: I am serving my MP3’s from my commercial host’s server using download method 6 in the plug-in add-on settings to avoid audible distortion. This apparently makes zip files corrupt, so I am serving my albums in zip files from my Amazon S3 storage using the integration. I am going to test bundling the MP3’s, but for now this is the functionality I wanted when I bought the plug-in.

wzp, thanks for your help if you find a better solution for me, please let me know.

Again, this plug-in is just incredible and is by far the best of its kind.

[wzp]

Using the S3 integration also removes your server, and all its possible configuration issues, from the equation.

[Author]

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