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Digital product download link the same for all files

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Digital product download link the same for all files

Tagged: estore, Headway Theme, W3 Total Cache

  • This topic has 4 replies, 2 voices, and was last updated 13 years, 8 months ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • September 28, 2011 at 11:37 am #4436
    aapuri
    Member

    Hi There,

    I have multiple files in the products that I’m selling. Everything was working fine, till recently, when I created a few more products (including a bundle).

    Now in the emails which customers receive, all links lead to download of the same file (first file of the product).

    Any ideas on what can be causing this issue?

    thanks!

    September 28, 2011 at 2:36 pm #37136
    wzp
    Moderator

    Can you isolate the problem to a specific product, or type of product? Does it only happen for the “new” products you created, or does it happen for previously created products as well?

    September 29, 2011 at 4:19 am #37137
    aapuri
    Member

    it happens with all the products.

    i think i’ve figured out part of the problem though.

    when w3 total cache plugin is enabled, everything works fine and proper download links are sent out.

    however, when w3 total cache plugin is disabled, then all download links provide the same file (which is the first file of the first product)

    what could be causing this? how can i use the plugin with w3 total cache disabled? (which i need to do since its causing some other problems)

    September 29, 2011 at 5:12 am #37138
    aapuri
    Member

    ok figured it out

    headway theme has an option to enable gzip compression, which i think was causing the issue with w3 totacl cache disabled. with that unchecked, seems to work fine

    thanks for your help

    September 29, 2011 at 11:22 am #37139
    wzp
    Moderator

    It is never “fun” when a theme (Headway) tries to do the job of a plugin (W3 Total Cache)…

    http://www.tipsandtricks-hq.com/wordpress-system-integration-101-3100

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