Digital download not working with zip file and with mp3 file

[cantorsi]

Hi Sirs

Installed.

Wordpress 4.0 updated

I have wp estore updated to latest version, been working fine for a year.

I have a digital product of an entire music album which has been downloading fine as a downloadable product using the full purchase price and using the admin create encrypted download.

Recently, I don’t know when, I noticed it doesnt work.

Error is shown on mac/safari as filename.zip decompression failed, on pc chrome it says this webpage has not been found, it then gives the full url, with the last part encrypted.

If I try more than a couple of times to download using the encrypted link, it tells me that I cannot download as the link has been used too many times.

So something is working.

I have tried changing the name of the zip file.

I have checked the file is ok

I have tried this on a single mp3, same problem

I have downloaded the zip file using the direct url string, and it downloads fine.

I have removed the encryption function and tried downloading using full url, I receive the same error.

Please can you advise what the problem is?

Thanks

Simon

example of encrypted file download created via admin [http://goo.gl/VOdMGO] (please allow moderator to test this!)

[wpCommerce]

Hi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

[cantorsi]

Very impressed with the prof of your team. Thank you for solving the problem!

SOLUTION:

You need to play with the settings in WP eStore->Settings->Addon Settings. I now have mine on choice 6. Working well for both zip and mp3.

https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

Bravo

[Author]

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