Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Digital Download chargeback precautions

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Digital Download chargeback precautions

Tagged: chargeback, conditions, estore, prepaid, Terms

  • This topic has 4 replies, 2 voices, and was last updated 14 years, 3 months ago by vfx001.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 23, 2011 at 9:04 pm #2790
    vfx001
    Member

    Hello,

    I have read one of the site’s blog posts regarding this topic and am giving it more thought prior to launching my on-line store.

    I have a question regarding the selection box to accept the “Terms & Conditions” prior to check-out that a buyer must agree to ….. does this get logged somewhere ????

    I have stated at the top of my Shopping Cart page (prior to the fancy code) that “ALL SALES ARE FINAL” … and there are “NO REFUNDS”. These terms are also part of my “Terms and Conditions” on my site. Are there any other precautionary approaches one can take to minimize the scammers ? ….

    What is the experience from current users of this plugin ? …. are these more likely to come from CC buyers versus those only using Paypal ?….

    February 23, 2011 at 10:32 pm #29396
    wzp
    Moderator

    iTunes has a ton of Terms & Conditions also, but that did not stop me from doing a successful chargeback recently.

    The point is that you can only hope that your product, price and service is good enough to minimize customer dissatisfaction.

    February 23, 2011 at 11:30 pm #29397
    vfx001
    Member

    I hear ya…. :-) …

    But more so to the aspect of the plug in and the check box regarding agreeing to “Terms and Conditions”…. before a purchase is carried on to Paypal…. is that ‘check off’ logged somewhere ?????

    February 24, 2011 at 1:10 am #29398
    wzp
    Moderator

    No. Because the “Show Terms & Conditions Checkbox” according to the documentation “If checked the customers will have to agree to the Terms and Conditions before they can checkout.”

    In other words, checking the T&C checkbox is a precondition before they can proceedto checkout.

    February 24, 2011 at 1:50 am #29399
    vfx001
    Member

    Thanks for the clarification…

    I am just looking ahead as to how a seller would ‘counter’ such claims by a buyer when, after investigating the situation on the seller’s end, it is apparent that the buyer received the download.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ