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Lightbox Ultimate – Description doesn't fit in overlay for prettyPhoto

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – Description doesn't fit in overlay for prettyPhoto

Tagged: lightbox ultimate prettyphoto

  • This topic has 5 replies, 3 voices, and was last updated 13 years, 3 months ago by wpCommerce.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 12, 2012 at 5:15 pm #5538
    mack417
    Member

    I am using the pretty photo lightbox to display photos on a website. I am including a description below the photo, but the description is running out of the lightbox. I tried shortening the text, but that actually shortened the amount of text that was appearing in the popout (ex: originally 4 of 6 lines were in the black lightbox, then 3 of 5 lines were in lightbox)

    I tried a few different CSS lines to extend the lightbox, but was not able to get it to extend. How can I get the full description included in the black background on the popout?

    Thanks

    February 12, 2012 at 9:32 pm #41879
    Peter
    Member

    Hi,

    Please send a link to the page with this issue so we can take a look in firebug.

    February 12, 2012 at 10:07 pm #41880
    mack417
    Member

    http://mymobilepeek.com/how-it-works/

    The embedded images are at the bottom of the page.

    February 13, 2012 at 5:13 am #41881
    wpCommerce
    Moderator

    Hi, It’s working fine on my test site. I’m not sure if the shortcode you are using is broken. Please try copying the shortcode from here –

    [wp_lightbox_prettyPhoto_image link="http://mymobilepeek.com/wp-content/uploads/2012/02/Home-Page.png" description="This page can be customized with your name, a personal message, and your contact information. The Tap to Call button will direct calls to any number you chose. Members will be have a custom header" source="http://mymobilepeek.com/wp-content/uploads/2012/02/Home-Page-Preview.png"]

    Also try another deactivation/reactivation as you have upgraded the plugin.

    Let me know how it goes.

    February 13, 2012 at 2:54 pm #41882
    mack417
    Member

    I replaced the code, and even tried placing it on a new test page, but I am getting the same result. I looked in Firefox, IE, and Chrome, all looked the same.

    You can view a screenshot of the problem here. I places a red box around the section where the description is running out of the lightbox.

    http://mymobilepeek.com/wp-content/uploads/2012/02/mmp-capture.png

    February 14, 2012 at 12:53 am #41883
    wpCommerce
    Moderator

    Hi, There are too many Javascript files in that page. So I’m not sure what’s causing this issue.

    I’ve sent a site access request to your registered email address. Let me know if you don’t receive it.

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