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Customer's not showing under Manage customer's or stats

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Customer's not showing under Manage customer's or stats

Tagged: customers, manage customers

  • This topic has 2 replies, 2 voices, and was last updated 10 years, 2 months ago by ontra.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • March 18, 2015 at 4:07 pm #12365
    ontra
    Member

    Hello

    I just did a test purchase (2 items) through the plugin, and I paid through PayPal and the PalPal part worked, but I am not seeing any information under your Manage Customers tab, I don’t understand if I have to add customers manually or how they are added? Also all my WP eStore Stats are empty?

    The one thing I didn’t do is connect PayPal to our bank account, so the transaction is still pending, could this be causing it?

    It would be nice if you had a tutorial on how all of this section of the plugin works.

    March 18, 2015 at 11:17 pm #69192
    wpCommerce
    Moderator

    Hi, Please do the following:

    1) Enable debug in the eStore settings

    How and When to Enable Debug and What does it do?

    2) Do a transaction

    3) Provide a link to your site so I can check the log files

    March 19, 2015 at 6:08 pm #69193
    ontra
    Member

    Hi

    I apologize for wasting your time, it is working now, I do thing it was indeed because the PayPal transaction didn’t go through, or there was just a long 24 hour delay. Either way it is working now.

    This is an amazing plug in thank you!!!

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