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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Customer's not showing under Manage customer's or stats
Tagged: customers, manage customers
Hello
I just did a test purchase (2 items) through the plugin, and I paid through PayPal and the PalPal part worked, but I am not seeing any information under your Manage Customers tab, I don’t understand if I have to add customers manually or how they are added? Also all my WP eStore Stats are empty?
The one thing I didn’t do is connect PayPal to our bank account, so the transaction is still pending, could this be causing it?
It would be nice if you had a tutorial on how all of this section of the plugin works.
Hi, Please do the following:
1) Enable debug in the eStore settings
2) Do a transaction
3) Provide a link to your site so I can check the log files
Hi
I apologize for wasting your time, it is working now, I do thing it was indeed because the PayPal transaction didn’t go through, or there was just a long 24 hour delay. Either way it is working now.
This is an amazing plug in thank you!!!