PDF Stamper – Customer Not Receiving Email after PayPal payment

[bnolan]

Hello, I am using PDF Stamper WITHOUT using the eStore plugin. I have it integrated with a Paypal button. Everything works great except and the stamped PDF is being generated, but the customer is not receiving an email with the PDF. Do I have to configure something to have the emails sent?

[amin007]

Please open the “api/ipn_customization_config.php” file and search for the following line:

//Enable or disable debug

$debug_enabled = false;

Once you find it change it to the following;

//Enable or disable debug

$debug_enabled = true;

This will write to the debug file which will tell us what is going on after a payment.

Now, do another test transaction and share the details of the “ipn_handle_debug.log” file and I should be able to tell you what is going wrong.

[iamot]

I also got the same problem, so I do what you say and I copy “ipn_handle_debug.log” file to the following:

[04/15/2011 5:19 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[04/15/2011 5:19 PM] – SUCCESS :Post string : mc_gross=1&protection_eligibility=Ineligible&payer_id=W3QW8CNV6XEE4&tax=0&payment_date=10%3A19%3A28+Apr+15%2C+2011+PDT&payment_status=Completed&charset=Big5&first_name=Eric&mc_fee=1&notify_version=3.1&custom=http%3A%2F%2Fwww.resellrights.com.tw%2Fwp-content%2Fuploads%2F2011%2F04%2F%B8%D1%B6%7D%B7R%B1%A1%A4%A7%C1%BC2011.pdf&payer_status=unverified&business=iamot6%40yahoo.com.tw&quantity=1&verify_sign=A3m24MkBQLGrk8WiBPFki5Qb2UerAqRt4h-kTOBJsteGQHAayEzFbFat&payer_email=iamot%40hotmail.com.tw&txn_id=9DC045464G6729621&payment_type=instant&btn_id=29395461&last_name=Tung&receiver_email=iamot6%40yahoo.com.tw&payment_fee=&shipping_discount=0&insurance_amount=0&receiver_id=JPGZ5KCVKYFS6&txn_type=web_accept&item_name=%B4%FA%B8%D5%A5%CE&discount=0&mc_currency=TWD&item_number=&residence_country=TW&receipt_id=4410-3867-3559-9408&handling_amount=0&shipping_method=Default&transaction_subject=http%3A%2F%2Fwww.resellrights.com.tw%2Fwp-content%2Fuploads%2F2011%2F04%2F%B8%D1%B6%7D%B7R%B1%A1%A4%A7%C1%BC2011.pdf&payment_gross=&shipping=0&

[04/15/2011 5:19 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[04/15/2011 5:19 PM] – SUCCESS :IPN successfully verified.

[04/15/2011 5:19 PM] – SUCCESS :Stamping PDF file.

[04/15/2011 5:19 PM] – SUCCESS :Transaction Type: Buy Now/Subscribe

[04/15/2011 5:19 PM] – SUCCESS :Stamping the PDF file if PDF stamper is installed.

[04/15/2011 5:19 PM] – SUCCESS :Source File URL is: http://www.resellrights.com.tw/wp-content/uploads/2011/04/解開愛情之謎2011.pdf

[04/15/2011 5:19 PM] – FAILURE :An error occured while trying to stamp the file! Error details: Message: Cannot open ! Error Code: 1

[04/15/2011 5:19 PM] – FAILURE :Stamping of PDF file failed.

[04/15/2011 5:19 PM] – SUCCESS :Paypal class finished.

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It show that cannot open,but I can open the pdf file on Firefox.

[wpCommerce]

Did you try the manual stamping with PDF Stamper? Does it stamp the PDF file fine? If it doesn’t please go through the following checklist –

https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

[iamot]

I can manual stamping but it cannot show the Chinese(UTF-,it can show English and numbers. This problem I have already posted here:

https://support.tipsandtricks-hq.com/forums/topic/stamp-pdf-manually-by-using-chinese-utf-8-results-in-random-code

[iamot]

I can manual stamping but it cannot show the Chinese(UTF-,it can show English and numbers.This problem I have already posted here:

https://support.tipsandtricks-hq.com/forums/topic/stamp-pdf-manually-by-using-chinese-utf-8-results-in-random-code

[iamot]

I realize one thing, I put paypal button on non-Wordpress site(I know I shouldn’t)

. I am not sure if the problem came from this.I will test again.

Corrected my mistake… everything is working fine now.

[Author]

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