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customer details not recorded with estore squeeze form submission

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › customer details not recorded with estore squeeze form submission

  • This topic has 2 replies, 2 voices, and was last updated 11 years, 3 months ago by denisefay.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • February 9, 2014 at 10:00 pm #10484
    denisefay
    Member

    Hi there,

    I’m using WP estore and used the following code for the squeeze page:

    [wp_eStore_free_download_squeeze_form id=4]

    But it isn’t recording the email address within ‘manage customers’. So when I go ‘manage customers’, the email address and name isn’t recorded.

    What can I do to fix it?

    Many thanks,

    Denise

    February 9, 2014 at 10:42 pm #60755
    mbrsolution
    Spectator

    Hi Denise, can you read the following URL to check and make sure that the squeeze page is configured correctly.

    How to Make a Squeeze Page Using the WordPress eStore Plugin

    Are you using the same email address again and again to test that squeeze form? To prevent your list getting spamed, eStore won’t re-add the same email address for the same product to the manage customers menu (if it is there already).

    Kind regards

    February 11, 2014 at 3:16 pm #60756
    denisefay
    Member

    Ok. I was using the same email address. Sorry, I didn’t realise it. Thanks so much for your prompt response.

    Take care,

    Denise

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