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Customer being sent to PayPal despite having PP option turned off

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Customer being sent to PayPal despite having PP option turned off

Tagged: payment gateway, PayPal

  • This topic has 5 replies, 3 voices, and was last updated 13 years, 3 months ago by jforms.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 16, 2012 at 9:09 pm #5296
    jforms
    Member

    I have set up my payment gateway for authorize.net and do not wish to use paypal. In the payment gateway settings I have deselected the “Use PayPal Payment Gateway”. However upon payment it is taking the user to the paypal site and trying to use the email address in the “Paypal Email Address/Secure Merchant ID ” field. Funny thing, I can not remove the email address and have it be blank. When I put in “#” the user gets and erros saying the paypal address is incorrect. This despite the unchecking of the paypal use box.

    January 16, 2012 at 10:14 pm #40822
    Peter
    Member

    Hi,

    Are you using a caching plugin?

    Can you please provide a link to the page in question?

    January 16, 2012 at 11:41 pm #40823
    jforms
    Member

    Not sure about the caching plugin. I do not belive so.

    Here is the link

    http://avasheart.org/get-involved/donate/

    January 17, 2012 at 12:08 am #40824
    Peter
    Member

    Hi,

    I think the following post might help you:

    https://support.tipsandtricks-hq.com/forums/topic/authorizenet-link-in-cart-goes-to-paypal

    January 17, 2012 at 5:26 am #40825
    admin
    Keymaster

    The cookie in you browser may have also gotten stuck since you are the admin and you were probably playing around with the other payment gateway options before. Simply clear the cookie in your browser and try again. Your customers won’t see the issue that you are seeing.

    January 18, 2012 at 10:49 pm #40826
    jforms
    Member

    Thank you. Unchecking the fancy cart setting seemed to fix the problem.

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