Customer being sent to PayPal despite having PP option turned off

[jforms]

I have set up my payment gateway for authorize.net and do not wish to use paypal. In the payment gateway settings I have deselected the “Use PayPal Payment Gateway”. However upon payment it is taking the user to the paypal site and trying to use the email address in the “Paypal Email Address/Secure Merchant ID ” field. Funny thing, I can not remove the email address and have it be blank. When I put in “#” the user gets and erros saying the paypal address is incorrect. This despite the unchecking of the paypal use box.

[Peter]

Hi,

Are you using a caching plugin?

Can you please provide a link to the page in question?

[jforms]

Not sure about the caching plugin. I do not belive so.

Here is the link

http://avasheart.org/get-involved/donate/

[Peter]

Hi,

I think the following post might help you:

https://support.tipsandtricks-hq.com/forums/topic/authorizenet-link-in-cart-goes-to-paypal

[admin]

The cookie in you browser may have also gotten stuck since you are the admin and you were probably playing around with the other payment gateway options before. Simply clear the cookie in your browser and try again. Your customers won’t see the issue that you are seeing.

[jforms]

Thank you. Unchecking the fancy cart setting seemed to fix the problem.

[Author]

Posts