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Created download links don't work

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Created download links don't work

Tagged: Download links, estore, PHP

  • This topic has 8 replies, 3 voices, and was last updated 9 years, 5 months ago by serpini.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • August 4, 2011 at 4:03 am #3977
    saskmikey
    Member

    My Web Hoster “Netfirms” has changed thier hosting format, since change over my 2 stores will not generate download links that are accessible. This message shows up when one trys to download “cURL transfer options could not be set. Please let us know. Thank you!”

    Can any one help?

    August 4, 2011 at 5:12 am #35138
    wzp
    Moderator

    Please enable the debug messages and check the download_manager_debug.log file. Something is affecting the cURL library. You could try changing to another download method, but you will only be running from a possibly bigger problem with your site; since there are other plugins that depend on cURL as well (like the PDF Stamper).

    August 4, 2011 at 7:46 pm #35139
    saskmikey
    Member

    Thanks for reply wzp here is debug message >

    [08/04/2011 3:06 AM] – Warning : PHP safe mode ON.

    [08/04/2011 3:06 AM] – Advisory : No DL file path conversion performed on URL.

    [08/04/2011 3:06 AM] – Advisory : URL aware fropen() disabled, forcing cURL…

    [08/04/2011 3:06 AM] – Advisory : Unable to affect maximum PHP script execution time. Download method will terminate after 60 seconds have elasped. Downloads not completed within that time period will be invalid.

    [08/04/2011 3:06 AM] – Status : Dispatching DL method = 7

    [08/04/2011 3:06 AM] – FAILURE : Error on curl_setopt()

    [08/04/2011 7:34 PM] – Status : Unresolved DL file path = http://201103.s3.amazonaws.com/07resell/RisingAboveLifesTurmoil.zip

    [08/04/2011 7:34 PM] – Status : Resolved DL file path = http://201103.s3.amazonaws.com/07resell/RisingAboveLifesTurmoil.zip

    [08/04/2011 7:34 PM] – Warning : PHP safe mode ON.

    [08/04/2011 7:34 PM] – Advisory : No DL file path conversion performed on URL.

    [08/04/2011 7:34 PM] – Advisory : URL aware fropen() disabled, forcing cURL…

    [08/04/2011 7:34 PM] – Advisory : Unable to affect maximum PHP script execution time. Download method will terminate after 60 seconds have elasped. Downloads not completed within that time period will be invalid.

    [08/04/2011 7:34 PM] – Status : Dispatching DL method = 7

    [08/04/2011 7:34 PM] – FAILURE : Error on curl_setopt()

    Any ideas? THX

    August 5, 2011 at 12:37 am #35140
    wzp
    Moderator

    Your server is now running under PHP Safe Mode. Tell your hosting provider to turn it off. When they turned it on, it broke your site.

    August 7, 2011 at 5:00 am #35141
    saskmikey
    Member

    THANK YOU !! > After a couple days back in forth with host support, shopping carts are working. Thanks for everything wzp.

    August 7, 2011 at 8:55 am #35142
    wzp
    Moderator

    They should’ve been more careful, when they upgraded your server.

    8)

    October 21, 2013 at 9:22 am #35143
    serpini
    Member

    Hello,

    I have the same error, I contacted my hosting provider to switch off the PHP safe mode, but said that is not possible because it is a shared server and could harm other users and compromise server security .

    I have tried all methods of downloading and all show the same error log:


    [10/21/2013 9:07 AM] – Status : Link details retrieved using file key. Link ID: 13

    [10/21/2013 9:07 AM] – Status : Download limit counting is enabled for this product. Product ID: 1. Current access count: 0

    [10/21/2013 9:07 AM] – Status : Download limit counting is enabled. Limit: 5 Access count: 0

    [10/21/2013 9:07 AM] – Status : Handing download request from IP Address: 80.174.25.166

    [10/21/2013 9:07 AM] – Status : Unresolved DL file path = [recacted/…/XXXXX-0.1.0.tgz]

    [10/21/2013 9:07 AM] – Status : Resolved DL file path = [recacted/…/XXXXX-0.1.0.tgz]

    [10/21/2013 9:07 AM] – Warning : PHP safe mode ON.

    [10/21/2013 9:07 AM] – Advisory : No DL file path conversion performed on URL.

    [10/21/2013 9:07 AM] – Advisory : URL aware fropen() disabled, forcing cURL…

    [10/21/2013 9:07 AM] – Advisory : Unable to affect maximum PHP script execution time. Download method will terminate after 60 seconds have elasped. Downloads not completed within that time period will be invalid.

    [10/21/2013 9:07 AM] – Status : Dispatching DL method = 7

    [10/21/2013 9:07 AM] – FAILURE : Error on curl_setopt()


    What I can do?

    October 21, 2013 at 12:47 pm #35144
    wzp
    Moderator

    Your only alternative then, if you are “in love” with your current provider, is to use the Amazon S3 integration method.

    http://www.tipsandtricks-hq.com/ecommerce/amazon-web-services-simple-storage-service-aws-s3-integration-1101

    The following post can be helpful too:

    http://www.tipsandtricks-hq.com/ecommerce/selling-large-files-with-wp-estore-796

    October 21, 2013 at 5:58 pm #35145
    serpini
    Member

    That’s ok, Thanks!

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