Create new product failing silently

[koalas]

Greetings,

When I try to create a new product (just with a title & cost), I get a message that the product has been created. But the product doesn’t show up in “Manage Products”.

I can edit posts etc in the main part of the WP site.

I’m running WP eStore v6.5.3 & WordPress 3.3.1, which I installed on Heroku using this project https://github.com/mhoofman/wordpress-heroku . eStore is the only plugin I have installed.

[Peter]

I can’t see the eStore folder in the plugin directory. Where did you install it?

Also, please check this link which seems to talk about a similar problem to yours:

https://support.tipsandtricks-hq.com/forums/topic/products-not-being-added

[koalas]

Thanks for your response. I’ve installed the eStore folder in

wp-content/plugins/wp-cart-for-digital-products

(installed by unzipping the plugin, copying the contents, then using WordPress’ “add new plugin” menu item).

I tried doing a clean plugin install as per the last admin comment in the “products-not-being-added” thread which you suggested, but I’m still not able to add products to the database.

[admin]

Can you log into your cPanel and then go to PHPMyAdmin and check if the eStore database tables got created properly? If you don’t know about PHPMyAdmin then this video will help:

http://www.tipsandtricks-hq.com/how-to-easily-import-or-export-any-of-your-wordpress-database-content-using-phpmyadmin-3415

Is this a fresh new install of eStore or were you upgrading it?

[koalas]

Short version: it looks like the eStore database table(s) wasn’t created when I installed the eStore plugin.

I’ve just now:

– done a full clean install of WordPress + eStore. (copied the eStore source-code into the same folder as before, used git to push it to Heroku, went to the WP Plugin tab on my WP site)

– tried to create a new product & got an error that I hadn’t saved my settings

– gone to the WP eStore settings page & saved the default values

– tried to create a new product again, got a message that it had been created

I then downloaded a copy of the database. There are only 11 tables – I assume these are the standard WordPress tables. There are no tables with eStore in the name.

Heroku (my hosting provider) uses Postgres. So I’ve used a WordPress installer that’s supposed to translate between MySQL and Postgress – it looks like my installer has a plugin in the wp-content/pg4wp folder to do this? (I’m familiar with html, css, rails. But not php)

[admin]

I am not familiar with this type of WordPress setup that you are using with your host but that MySQL to Postgres converter is definitely not working for the plugin. Our plugins require MySQL database as that is what WordPress uses by default.

Have you installed other plugins on this site that creates database tables? For example try installing the “NextGen Gallery Plugin” (it is a free plugin) and see what it does in terms of creating the database tables for plugins.

[Author]

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