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Coupon Code Recently Not Working The Way It Should

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Coupon Code Recently Not Working The Way It Should

Tagged: coupon code, discount, WP eStore

  • This topic has 1 reply, 2 voices, and was last updated 11 years, 11 months ago by admin.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • June 14, 2013 at 5:44 pm #9216
    theprop
    Member

    I don’t believe I was able to find a forum regarding my issue so I’m posting it here hoping someone can help me figure out my problem I’m using WP version 3.5.1.

    I created a coupon code a while back that would take $5 off each item ordered. It’s been working great up until yesterday when someone purchased 2 items and it took $5 off the entire order, not each individual item. So she purchased two t-shirts, one for $20 and the other for $25. Then she applied the code. The message I received in my inbox said that she paid $17.50 and $22.50 for the items after applying the code. That tells me that it took off $2.50 for each item not $5. Like I said, It’s been taking $5 off each item for customers until now and I didn’t change any settings. What’s going on? I’m not sure if there’s any other information I could be providing to help troubleshoot this. If so, let me know and I’ll do my best!

    Thank you!!

    Jen

    June 15, 2013 at 5:20 am #56163
    admin
    Keymaster

    Hi Jen, Can you please share the URL of a page where you have some eStore product then tell me what I should do (example: Which product I should add to the cart then what coupon I should apply) to see the issue you explained. This will help me understand your setup and see where the issue is.

    What version of eStore plugin are you using?

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