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[Resolved] coupon code error

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › coupon code error

Tagged: coupon code, coupon not working, error

  • This topic has 2 replies, 2 voices, and was last updated 3 years, 8 months ago by SAuerswald.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • September 28, 2021 at 5:20 pm #83726
    SAuerswald
    Spectator

    I’ve got the plugin installed and added a coupon code, but somethings not working right. They’re supposed to be able to add multiple products to their cart, apply the code and get a discount. I made the code good until October 15th, but today they tried to use it and got this error message: “maximum coupon redemption reached.” What can I change to make the code work?

    September 28, 2021 at 6:24 pm #83729
    admin
    Keymaster

    Go to the coupons menu and edit the coupon in question. Check the values of the following fields for that coupon code:

    – Redemption Limit
    – Redemption Count

    Adjust them to make sure the limit is higher than the count.

    If you are not sure what those fields do, keep the field empty which will make it unlimited.

    September 28, 2021 at 7:54 pm #83730
    SAuerswald
    Spectator

    Terrific! Thank you for that reply!

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