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Coupon Code doesn't seem to work right

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Coupon Code doesn't seem to work right

Tagged: herbal remedies

  • This topic has 5 replies, 2 voices, and was last updated 12 years, 11 months ago by Ivy.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 12, 2010 at 9:48 pm #1057
    bryans
    Member

    Hi,

    I was trying to set up a coupon code to give a discount after a certain number of products were added. I messed up a bit and put the maximum number it could be used in the wrong column, so it didn’t apply a discount. I fixed that problem and went back to try it again, but it said the coupon could only be applied once.

    I realize there is a safety feature built in so people can’t apply a coupon several times to the same order, but does it allow for mistakes. It needs to allow for added or deleted products. Does It do this.

    Thanks,

    Bryan

    Another thing, I want to do a quantity based discount and just leave the coupon code the same. Apply once for each order, and if they come back to place another order they could use the same code again and get the discount, as long as they purchased the minimum required quantity. Is this possible?

    April 13, 2010 at 12:06 am #19596
    Ivy
    Member

    Hi Bryan, Can you try putting in a high number in the quantity option for the coupon like 999 instead of infinity. Some servers have an issue with infinity as the quantity.

    Let me know how it goes.

    Cheers,

    Ivy

    April 13, 2010 at 12:36 am #19597
    bryans
    Member

    Hi Ivy,

    I did put 1000 in and it still had the problem. Once you enter the coupon code once you can’t come back later to place a new order or change anything and get the discount. It will just say you can only use the coupon once. Even if you exit and come back. It seems that you have one shot to get it right and that’s it.

    Thanks,

    Bryan

    April 13, 2010 at 12:42 am #19598
    Ivy
    Member

    Hi Bryan, I will send you an email regarding this issue. Please let me know if you do not receive the email.

    Cheers,

    Ivy

    April 20, 2010 at 1:30 am #19599
    bryans
    Member

    Ivy, Latest update fixed the problem! It also has additional features that I wanted. Thanks for your great support!

    Bryan

    April 20, 2010 at 1:38 am #19600
    Ivy
    Member

    Hi Bryan, I am glad its all fixed now. Please let me know if you need anything else.

    Cheers,

    Ivy

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