Coupon Code doesn't seem to work right

[bryans]

Hi,

I was trying to set up a coupon code to give a discount after a certain number of products were added. I messed up a bit and put the maximum number it could be used in the wrong column, so it didn’t apply a discount. I fixed that problem and went back to try it again, but it said the coupon could only be applied once.

I realize there is a safety feature built in so people can’t apply a coupon several times to the same order, but does it allow for mistakes. It needs to allow for added or deleted products. Does It do this.

Thanks,

Bryan

Another thing, I want to do a quantity based discount and just leave the coupon code the same. Apply once for each order, and if they come back to place another order they could use the same code again and get the discount, as long as they purchased the minimum required quantity. Is this possible?

[Ivy]

Hi Bryan, Can you try putting in a high number in the quantity option for the coupon like 999 instead of infinity. Some servers have an issue with infinity as the quantity.

Let me know how it goes.

Cheers,

Ivy

[bryans]

Hi Ivy,

I did put 1000 in and it still had the problem. Once you enter the coupon code once you can’t come back later to place a new order or change anything and get the discount. It will just say you can only use the coupon once. Even if you exit and come back. It seems that you have one shot to get it right and that’s it.

Thanks,

Bryan

[Ivy]

Hi Bryan, I will send you an email regarding this issue. Please let me know if you do not receive the email.

Cheers,

Ivy

[bryans]

Ivy, Latest update fixed the problem! It also has additional features that I wanted. Thanks for your great support!

Bryan

[Ivy]

Hi Bryan, I am glad its all fixed now. Please let me know if you need anything else.

Cheers,

Ivy

[Author]

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