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[Resolved] Coupon applied many (many, many) times!

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Coupon applied many (many, many) times!

Tagged: Coupons

  • This topic has 5 replies, 3 voices, and was last updated 4 years, 1 month ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 28, 2021 at 10:10 am #82788
    PJV20977
    Spectator

    Might anyone please be able to help with this?

    If I set up a coupon for £100, with maximum use of 1, and there are two items in the cart, then 2 x £100 will be applied. And so on! So if the customer has 10 items in their cart, they will get a 10 x £100 discount on their order from a single £100 coupon.

    Am I mistaken in thinking that a coupon of value £100 with maximum use of 1 should only discount £100, no matter how many items are in the cart?

    Is this a feature of the cart, and / or is there any way to fix it to behave differently?

    March 28, 2021 at 3:12 pm #82791
    wzp
    Moderator

    How are you configuring the coupon?

    March 29, 2021 at 1:49 am #82795
    PJV20977
    Spectator

    Thanks for getting back to me.

    Here is how the coupon is set up.

    March 29, 2021 at 6:41 pm #82798
    wzp
    Moderator

    In the screenshot you provided, I am interpreting the coupon code to say 180£ discount applied to TOTAL cart value, and that only one person can ever use the coupon. Is that what you wanted?

    March 30, 2021 at 12:59 am #82803
    PJV20977
    Spectator

    Exactly!

    But if I have two products in the cart, then £360 is deducted from the total.

    And for instance, if I then add a third product after the coupon is applied, another £180 is added to the discount so that £540 is deducted.

    March 30, 2021 at 4:55 pm #82810
    admin
    Keymaster

    Something is messed up on your site. Did you apply any customizations? I will need to check configuration. I will send you an email for it.

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