Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Corrupt ZIP files

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Corrupt ZIP files

  • This topic has 3 replies, 2 voices, and was last updated 13 years, 6 months ago by wzp.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 28, 2011 at 3:14 pm #4640
    mandybear610
    Member

    I have the store set up on my site (http://www.robertschwartzman.com/shop) to sell an album and the download is a ZIP of MP3 files. I have had an unusually large amount of people tell me that the downloads are corrupt. They seem to have no problems with downloading, just unzipping. I am handling the downloads through an encrypted link, but even when I link them directly to the ZIP file, they still have the issue. I tried uploading the ZIP onto YouSendIt and it then works, which leads me to believe it’s something on my end. I can’t replicate the problem myself, which is really hindering me in figuring this out…

    The file is 58MB in size.

    Any thoughts? Thanks.

    October 28, 2011 at 4:28 pm #38004
    wzp
    Moderator

    So, what I think you are saying is; even if you send them a direct link to the zip file, it still ends up being corrupt? Have you tried using FTP in the BINARY transfer mode?

    October 31, 2011 at 9:25 pm #38005
    mandybear610
    Member

    I did try binary in a totally different FTP program (was using Filezilla and switched to Smart FTP) and it now seems to work fine. Haven’t had another complaint. From Google searching, it seems Filezilla quite often corrupts things.

    October 31, 2011 at 11:55 pm #38006
    wzp
    Moderator

    I also recommend FireFTP for Firefox.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ