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Copy of customer product download email in notification email sent out by estore

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Copy of customer product download email in notification email sent out by estore

  • This topic has 1 reply, 2 voices, and was last updated 13 years, 3 months ago by Peter.
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  • February 8, 2012 at 9:40 pm #5513
    guajolote
    Member

    Before upgrading estore the sale notification emails I would receive included a copy of the product download email sent to customers.

    After upgrading, the copy of the customer email is no longer included. Is there a way to reverse this?

    Having a copy of the email sent to the customer is useful when disputing questionable chargebacks among other things.

    February 8, 2012 at 10:21 pm #41763
    Peter
    Member

    Hi,

    In your eStore configuration settings there is a section called “Email Settings”. In this section there is a checkbox called “Append Buyer Email and Payment Parameters to Admin Email” which you can enable to receive a copy of the buyer’s email.

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