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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Copy of customer product download email in notification email sent out by estore
Before upgrading estore the sale notification emails I would receive included a copy of the product download email sent to customers.
After upgrading, the copy of the customer email is no longer included. Is there a way to reverse this?
Having a copy of the email sent to the customer is useful when disputing questionable chargebacks among other things.
Hi,
In your eStore configuration settings there is a section called “Email Settings”. In this section there is a checkbox called “Append Buyer Email and Payment Parameters to Admin Email” which you can enable to receive a copy of the buyer’s email.