Contents of sidebar cart not saved

[PJV2097]

I have successfully added a sidebar shopping cart to certain pages of my site.

However, when moving between the pages, the contents of the cart is not always retained. Or rather, it is, but upon arriving at a different page after having added a product to the cart, the cart appears empty; it is only on adding another product to the cart that it remembers it already has something in it.

I understand this is a problem with “PHP sessions”, and that I should speak with my web host. However, any more information I can get before contacting them would be much appreciated, as I really don’t know what “PHP sessions” means, or what it refers to. Cheers!

[Ivy]

Hi, Your hosting company will need to check if the PHP session is turned on and configured properly. This should only take them a few minutes to check. If you would like to read more about PHP sessions and how they work the following article will explain this: http://www.w3schools.com/PHP/php_sessions.asp

Please let me know if you need anything else.

Cheers,

Ivy

[PJV2097]

Thanks for the response.

The problem was actually with WP Cache, which although I had already deactivated, but actually had to delete from my WordPress for the cart problem to resolve.

[Author]

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