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Consultants

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Tips and Tricks HQ Support Portal › Forums › General Stuff › Consultants

  • This topic has 5 replies, 6 voices, and was last updated 11 years, 2 months ago by wzp.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 30, 2011 at 5:14 pm #3696
    cgirgenti
    Member

    Hey everyone,

    Wondering if Tips and Tricks HQ has a support team that can do installations and customizations. Sometimes I just don’t have the time and need help.

    Any consultant lists maybe?

    Thanks in advance!

    Crystal

    July 1, 2011 at 12:58 am #33842
    amin007
    Participant

    We offer a “Plugin installation, configuration and basic testing” service that maybe of some use in some situation:

    http://www.tipsandtricks-hq.com/plugin-installation-setup

    December 4, 2012 at 2:19 am #33843
    jwb
    Member

    Hi- I used the link and purchased the plugin installation – i signed the automatically generated email form and provided information on my password. Can you describe the process as I could not find info on the site – will someone email me to let me know it is complete or if I need another plugin or something – how will I be contacted? And can I get a copy of what was tested?

    Thanks for the help because I have absolutely no idea what the heck I am doing.

    Jen

    December 4, 2012 at 5:07 am #33844
    admin
    Keymaster

    You have got mail.

    March 22, 2014 at 12:38 pm #33845
    jharries
    Member

    OK, this will sound weird but stay with me. We installed WP eMember a year ago and it is absolutely great. We now have a business that works entirely based on your plug in. After you guys fixed a small bug initially, which you did quickly and efficiently, it has been bug free and amazing!

    So what am I unhappy about? I’m worried we are not paying you enough. You see I spent years in the software support business and I just can’t see how the $50.00 we paid you up front will let you go on supporting the product for years to come. And our entire business plans is based on WP eMember, without you guys we are out of business.

    I would be way happier if I was paying you some kind of ongoing software maintenance fee that would cover bug fixes and updates. I certainly wouldn’t see say $100/year as unreasonable and would probably go higher than that if it included some kind of priority support.

    Best

    John

    March 22, 2014 at 2:20 pm #33846
    wzp
    Moderator

    We actually do have a custom work service. Please complete the quote request form and someone will get back to you:

    https://support.tipsandtricks-hq.com/need-custom-work-done

    You can also request, for free (!!!), the latest version of your plugins:

    https://support.tipsandtricks-hq.com/automatic-update-request

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