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Support site for Tips and Tricks HQ premium products
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Tips and Tricks HQ Support Portal › Forums › General Stuff › Consultants
Hey everyone,
Wondering if Tips and Tricks HQ has a support team that can do installations and customizations. Sometimes I just don’t have the time and need help.
Any consultant lists maybe?
Thanks in advance!
Crystal
We offer a “Plugin installation, configuration and basic testing” service that maybe of some use in some situation:
Hi- I used the link and purchased the plugin installation – i signed the automatically generated email form and provided information on my password. Can you describe the process as I could not find info on the site – will someone email me to let me know it is complete or if I need another plugin or something – how will I be contacted? And can I get a copy of what was tested?
Thanks for the help because I have absolutely no idea what the heck I am doing.
Jen
You have got mail.
OK, this will sound weird but stay with me. We installed WP eMember a year ago and it is absolutely great. We now have a business that works entirely based on your plug in. After you guys fixed a small bug initially, which you did quickly and efficiently, it has been bug free and amazing!
So what am I unhappy about? I’m worried we are not paying you enough. You see I spent years in the software support business and I just can’t see how the $50.00 we paid you up front will let you go on supporting the product for years to come. And our entire business plans is based on WP eMember, without you guys we are out of business.
I would be way happier if I was paying you some kind of ongoing software maintenance fee that would cover bug fixes and updates. I certainly wouldn’t see say $100/year as unreasonable and would probably go higher than that if it included some kind of priority support.
Best
John
We actually do have a custom work service. Please complete the quote request form and someone will get back to you:
https://support.tipsandtricks-hq.com/need-custom-work-done
You can also request, for free (!!!), the latest version of your plugins:
https://support.tipsandtricks-hq.com/automatic-update-request