Lightbox Ultimate – sublime video player plugin is not working

[jonmannyblanco]

Here is my development url: http://50.116.72.197/~bglgator/

I am using the Sublime Video Official plugin to run the video at the top of the page and WP-Ulimate-Lightbox to run WP-eCommerce within a lightbox, triggered by the “Buy Now” button.

The video loads twice. In Chrome and Safari, they load over each other. In Firefox one loads below the other.

The support team at Sublime said both plugins are using the video tag, so both are running the video

Can I prevent WP-Lightbox from running the video?

Thank you for your assistance

[jonmannyblanco]

Here is the recommendation from the Sublime Video support team:

It seems that you’re using another plugin “wp-lightbox-ultimate” that is using MediaElement so there is a “double” video player on modifying the <video> element. You should find a way to deactivate the MediaElement video player so that SublimeVideo will be the only script that will “touch” the actual <video> element. The video itself seems fine indeed.

[wpCommerce]

Hi, you can just uncheck the Enable HTML5 option from the Lightbox Ultimate Library Settings and that should do it. Let me know how it goes.

[jonmannyblanco]

I had already tried that and it did not change the situation.

[wpCommerce]

Sorry, we also use MediaElement for HTML overlay. So you need to uncheck the Enable HTML option from the Library Settings.

[jonmannyblanco]

Ok, I did that but now the “Buy Now” button which is the trigger for the Lightbox does not show and I have a message in red on the page saying:

You do not have HTML Overlay checkbox enabled in the settings

[wpCommerce]

Hi, Can you please explain what you are trying to do on that page?

[jonmannyblanco]

We are trying to show a video about our product (fitness video) and also provide an e-Commerce experience within the lightbox. When you click on the “Buy Now” image the WP e-Commerce plugin should run within the WP-Ultimate-Lightbox.

[wpCommerce]

So which shortcode are you trying to use with that “Buy Now” anchor image? (just asking because we have many shortcodes which uses the HTML library).

“When you click on the Buy Now image the WP e-Commerce plugin should run within the WP-Ultimate-Lightbox” – can you please clarify that? I mean how do you expect e-Commerce plugin to run with Lightbox Ultimate?

[jonmannyblanco]

This is the shortcode I am using to call e-Commerce with the Buy Now anchor:

[wp_lightbox_display_external_page link=”http://50.116.72.197/~bglgator/products-page&#8221; width=”640″

height=”800″ title=”Products Page” source=”http://50.116.72.197/~bglgator/wp-content/uploads/2011/11/buy_now21.png”%5D

[wpCommerce]

Ok, now I see the problem. The shortcode you are using requires HTML library. But enabling HTML library will also enable the HTML5 video player (which you don’t want to use).

Anyway, I added a fix to the plugin so you don’t need the HTML library option enabled to use that shortcode.

Please do the following:

1. Deactivate and delete the currently installed version of the plugin(s).

2. Download a fresh build of the plugin(s) from here:

https://support.tipsandtricks-hq.com/update-request

3. Upload and activate this version of the plugin(s).

Let me know how it goes.

[jonmannyblanco]

THANK YOU!

This seems to be working now.

I unchecked both HTML5 and HTML Overlay Related Settings.

Is that correct?

[wpCommerce]

yes, you are right.

[Author]

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